Accessibility

 

Mezzano Store Accessibility Statement

Mezzano Store is committed to accessibility and believes that all of our customers should be able to fully and completely access and use our online content, including our website, mobile site, and all digital offerings. This is an ongoing commitment, and Mezzano Store will continue its efforts to effectively communicate with its customers and ensure its website is accessible to and usable by all persons, including those with disabilities.

Our Commitment

Mezzano Store endeavours to design, create, and update digital content that conforms to applicable accessibility laws and regulations, adhering to the most current version of the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG). To achieve this, we have built a diverse team dedicated to digital accessibility, ensuring the best possible digital experience for all our customers.

Accessibility Features

As part of our accessibility commitment, Mezzano Store has incorporated user-friendly features to assist users with various needs, including:

  • Assistive Technologies: Our website is compatible with screen reader technologies, allowing users with visual impairments to access information.
  • Keyboard Navigation: The website is fully functional using only a keyboard, catering to users who have difficulty using a mouse.
  • Low Vision Support: Features like increased color contrast and text resizing options are available for users with low vision.
  • Hearing Impairment: We provide transcripts for multimedia content whenever possible, making information accessible to users with hearing impairments.
  • Cognitive Disabilities: Our website is designed to be clear and concise, with simple navigation to accommodate users with cognitive disabilities.
  • Color Blindness: We strive to use color combinations that are easily distinguishable for users with color blindness.

Free Assistive Technology App

Mezzano Store understands that some users might require additional assistance. We offer a free assistive technology application provided by eSSENTIAL Accessibility Inc. This app provides tools for users who have difficulty typing, gesturing, using a mouse, or reading. These tools include:

  • Hands-free mouse control
  • Voice commands
  • Visual click assist
  • On-screen keyboard
  • Text-to-speech

The app is easy to download and use, improving the user experience for those who need it.

Our Values

Our commitment to accessibility aligns with our core values of inclusivity, fairness, and respect for all. We strive to create a positive online experience for everyone who visits our website.

Feedback and Contact

We welcome your feedback on your experience with our website accessibility. If you have any accessibility concerns or require modifications, please don't hesitate to contact us:

  • Email: contact@mezzano.store

We aim to respond to all accessibility inquiries within 1 business day.

Additional Information

For more information on the eSSENTIAL Accessibility Assistive Technology App, please visit their website at [eSSENTIAL Accessibility website link].

We are committed to continuous improvement and appreciate your patience as we work to make the Mezzano Store website accessible to everyone.